At Castles, we’re regularly asked what makes us different from other POS providers. After almost three decades of championing payments innovation, we’ve lots to shout about – outstanding products, dedicated local people, and a customer-focused philosophy.
But when it comes to making life easier for merchants - and payments experiences better for their customers - there are some key areas that really stand out:
Our world-class portfolio Not only do we offer a comprehensive selection of POS devices with advanced functionality and features for all sorts of applications – counter, mobile and self-service – they’re also best in class and at a great price. We are also a market leader in Android payment technology –and were the first to achieve PCI PTS V6 Android 9 certification and most of our devices are now Android 10.
In-field support We believe in backing great products with great service. That means delivering a raft of payment services designed to make your POS journey as smooth as possible. From easy onboarding to rapid rollout and compliance - and everything in between. Our European service and repair centers (in the UK, France, Portugal, Italy, and Spain) and dedicated support teams are ready to support you 24/7, so you’re always ready to make a sale.
Constant innovation Staying up to speed with new innovations is easy with Castles. Devices are easy to update in the field to keep them optimized and compliant. And with our CasHub marketplace, you can choose what you need to best support your business: remote management, geo-localization, loyalty, personalization, marketing, and much more. All with easy set-up, fast deployment, and remote customization.
Positive Relationships Having sold a million devices across the world, we’re passionate about our clients and are proud of our ability to work collaboratively as part of their team. For us it’s all about partnership – understanding what you need, so we can deliver optimized solutions and customized products that offer your shoppers the best experience possible.
nexo champions In an age where commerce has no frontiers, we support nexo standards’ ISO 20022-based specifications and protocols offer many advantages, such as interoperability and true standardization. As a company, we’re actively working to implement nexo specifications and protocols in all our payment devices, as market demand for multi-country and international acceptance solutions grows.
Don’t just take our word for it though. Find out for yourself what makes Castles special.
Contact us at: contact.emea@castlestech.com